What Are Cookies
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently and provide information to the owners of the site. Cookies help us improve your website experience in several ways, including remembering your preferences and analyzing how our website is used.
Your browser also offers local storage and session storage, which a site can use for the same purposes. In this policy, “cookies” means all three.
How We Use Cookies
Royal Transfer uses cookies for various purposes, including:
- Ensuring the website functions correctly
- Understanding how you use our website to improve your experience
- Remembering your preferences and settings
Types of Cookies We Use
Necessary Cookies
These cookies are essential for the operation of our website and cannot be turned off in our systems. They are usually only set in response to actions you make, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block these cookies, but some parts of the website may not work as expected.
Analytics Cookies
Google Analytics and Microsoft Clarity show us which pages get read and where people stop while booking. Both run only after you agree: nothing is sent to either before your choice. Clarity hides what you type into forms and your booking details. If you do not agree, neither one loads.
Marketing Cookies
If you agree, we tell the ad platform which bookings came from an ad, so we stop paying for ads that do not work. If you do not agree, none of this is sent. If you reach us from a Google ad and have agreed to marketing, Google may also set its own advertising cookies. Microsoft Clarity may then set the extra cookies listed below.
Every Cookie and Storage Key
This is what the site and the services on it put in your browser, as we have checked it. A name in square brackets stands for a value that changes, such as the booking.
Necessary: always on
| Name | Set by | What it does | Lifetime |
|---|---|---|---|
rteu-consentLocal storage | Royal Transfer | Remembers your cookie choices and when you made them. | Until you clear your browser data or change your choices |
NEXT_LOCALECookie | Royal Transfer | Records the language of the page you opened. The site does not read it back. | Until you close your browser |
sb-[project]-auth-tokenCookie | Royal Transfer, through Supabase, our sign-in provider | Keeps you signed in to your account. It exists only if you sign in. | Up to 400 days, or until you sign out |
rteu.checkout.draft.[quote]Session storage | Royal Transfer | Keeps what you typed in the booking form, so a refresh does not empty it. | Until you close the tab |
rteu.checkout.handoffrteu.checkout.contactSession storage | Royal Transfer | Carries your trip choices and your contact details between booking steps. Each is removed once the next step has read it. | Until the next step reads it, or you close the tab |
rt.search:[trip]Session storage | Royal Transfer | Holds the vehicles and prices for the trip you just searched, so the booking page opens at once. | Used for 3 minutes; removed when you close the tab |
rteu-support-ticketLocal storage | Royal Transfer | Remembers your open support conversation, so you can come back to it. It exists only if you write to us. | Until you clear your browser data |
rteu-support-openSession storage | Royal Transfer | Remembers that the support panel was open while you move between pages. | Until you close the tab |
__stripe_midCookie | Stripe, on the payment step | Fraud prevention while you pay. | 365 days |
__stripe_sidCookie | Stripe, on the payment step | Fraud prevention while you pay, for one visit. | About 30 minutes |
mCookie, on m.stripe.com | Stripe, on the payment step | Fraud prevention while you pay. | 400 days |
The bot check on our forms, from Cloudflare, sets no cookie and no storage key. Mapbox, which draws the route map on the booking page, may keep an identifier of your browser in local storage.
Analytics: only if you agree
Microsoft Clarity does not set its cookies on every visit, so each Clarity row is a key it may set.
| Name | Set by | What it does | Lifetime |
|---|---|---|---|
_gaCookie | Google Analytics | Tells one visitor from another. | 400 days |
_ga_8BR8J043XLCookie | Google Analytics | Keeps the state of one visit. | 400 days |
_clckCookie | Microsoft Clarity | Holds the visitor ID Clarity gives you. | 365 days |
_cltkSession storage | Microsoft Clarity | Holds the session token Clarity gives you. | Until you close the tab |
_clskCookie | Microsoft Clarity | Joins your page views into one visit. | Microsoft does not state it |
CLIDCookie, on clarity.ms | Microsoft Clarity | Holds the visitor ID Clarity gives you. | Microsoft does not state it |
rteu-purch-[booking]Session storage | Royal Transfer | Stops one booking being counted twice if you refresh the confirmation page. | Until you close the tab |
Marketing: only if you also agree to marketing
None of these appeared with analytics alone. Microsoft Clarity may set them when you agree to marketing as well.
| Name | Set by | What it does | Lifetime |
|---|---|---|---|
MUIDCookie, on clarity.ms and bing.com | Microsoft Clarity | Identifies your browser on Microsoft sites. Microsoft uses it for advertising, site analytics and other operations. | 390 days |
SRM_BCookie, on bing.com | Microsoft Clarity | Set by Microsoft with MUID. | 390 days |
MRCookie, on clarity.ms and bing.com | Microsoft Clarity | Says whether MUID is due a refresh. | 7 days |
ANONCHKCookie, on clarity.ms | Microsoft Clarity | Says whether MUID is passed on to Microsoft advertising. Clarity does not use that, so the answer is always no. | Under 1 hour |
SMCookie, on clarity.ms | Microsoft Clarity | Keeps MUID the same across Microsoft domains. | Until you close your browser |
Managing Your Cookie Preferences
You can manage your cookie preferences at any time with the Cookie settings control below, or from the footer of any page. Saying no is as easy as saying yes. Your choice stays in your browser until you change it or clear your browser data. Additionally, most web browsers allow you to control cookies through their settings. Please note that if you choose to block certain cookies, it may impact your experience on our website.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Changes To This Cookie Policy
We may update our Cookie Policy from time to time to reflect changes in technology, regulation or our business practices. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice.
You can also review our Privacy Policy for more information about how we handle your personal data.